Terms and Conditions

Last updated: 28/06/2026

These Terms and Conditions apply to the use of https://pagelab.co.nz/ and to any website development, website rebuild, landing page development, website improvement, WordPress implementation, integration, support, quotation, invoice, communication, and project work provided by Auckland Advertising Limited trading as Page Lab NZ.

In these Terms and Conditions, “Page Lab”, “Page Lab NZ”, “we”, “our”, or “us” means Auckland Advertising Limited trading as Page Lab NZ. “You”, “your”, or “client” means the person, business, agency, organisation, or other entity that visits our website, contacts us, requests a quotation, approves a project, gives us access to a website or system, or purchases services from us.

By using our website, requesting a quotation, approving a quotation, sending project materials to us, giving us access to a website or system, paying an invoice, or instructing us to begin work, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, you must not use our website or purchase services from us.

Definitions

In these Terms and Conditions, unless the context requires otherwise:

Agency Partner means a marketing agency, design agency, web agency, development agency, consultant, freelancer, or similar business that engages Page Lab to provide website development, landing page development, implementation, or related services for its own clients.
Client Materials means all designs, copy, images, videos, branding materials, logos, fonts, credentials, access details, website content, page structure, sitemap, instructions, files, assets, licences, and other materials supplied by you or on your behalf.
Deliverable means the website, web page, landing page, section, template, implementation, integration, configuration, migration, or other work product we agree to provide under a quotation or written scope.
Direct Client means a business, organisation, or individual that engages Page Lab directly for its own website, landing page, or project.
Project means a website development project, website rebuild, landing page development project, website improvement task, implementation task, integration task, migration task, support task, or related service accepted by us and approved by you.
Quotation means the written price, scope, category, estimate, or project proposal provided by us by email, invoice, message, CRM update, or other written communication.
Scope means the agreed work to be completed by Page Lab, including the number of pages, sections, templates, responsive requirements, integrations, animations, revisions, exclusions, support period, and any special conditions stated in the quotation or written project communication.
Third-Party Tools means software, plugins, themes, platforms, page builders, CRMs, email marketing systems, analytics tools, payment systems, ecommerce tools, booking tools, hosting systems, CDN services, APIs, tracking pixels, form tools, or other services not owned or controlled by us.
Website means the Page Lab website at https://pagelab.co.nz/ and any web page, form, content, or service operated by Page Lab through that domain.

About Page Lab NZ

Page Lab NZ is a New Zealand WordPress website and landing page development service. We focus on building, rebuilding, improving, and implementing conversion-focused websites, landing pages, campaign pages, service pages, and related website components using WordPress, Elementor Pro, and other well-known page builders and themes.

Our services are primarily development-focused. Unless expressly agreed in writing, we do not provide full brand strategy, brand identity design, custom illustration, photography, advertising campaign management, legal compliance advice, or specialist SEO strategy.

Depending on the agreed scope, we may provide website builds, website rebuilds, landing page builds, website edits, template implementation, form setup, tracking implementation, CRM or email marketing integrations, basic WordPress configuration, and related technical implementation services.

Our usual service model may include short-term individual projects, website projects, landing page projects, and long-term Agency Partner arrangements under agreed monthly invoicing or ongoing project arrangements.

Scope of services

Our services may include, depending on the agreed scope:

WordPress website development using Elementor Pro and other well-known page builders and themes;
landing page development using Elementor Pro and other well-known page builders and themes;
website rebuilds based on an existing website, template kit, supplied design, reference design, or agreed direction;
development of website pages, service pages, campaign pages, thank-you pages, forms, templates, sections, or reusable website components;
development based on client-supplied designs such as Figma, Adobe XD, PSD, PDF, screenshots, images, template kits, written briefs, existing websites, or similar materials;
responsive layout implementation for desktop, tablet, and mobile views;
basic or advanced Elementor section and template development;
light animations, interactions, and UI behaviour where included in the quotation;
basic contact form, enquiry form, booking form, or lead form implementation;
marketing, CRM, analytics, tracking pixel, email marketing, payment link, booking, or ecommerce-related integrations where included in the quotation;
website migration, page migration, or content implementation where separately quoted;
custom development or website-specific implementation work where separately quoted;
quality assurance checks before client review;
minor build-related fixes within the included support period stated in these Terms and Conditions or in the quotation.

Any service not expressly included in the quotation or written scope is excluded unless we agree to include it in writing.

Services not included unless expressly agreed

Unless specifically included in your quotation, our services do not include:

brand strategy or brand identity design;
fully bespoke website design from scratch;
copywriting or proofreading beyond basic development-related checks;
SEO strategy, keyword research, technical SEO audit, or ongoing SEO work;
advertising campaign setup or management;
ongoing hosting, domain, DNS, email, CDN, or server management;
full website maintenance or ongoing support after the agreed support period;
plugin, theme, WordPress core, hosting, malware, speed, or server troubleshooting unrelated to our agreed project work;
custom plugin development unless separately quoted;
complex API development unless separately quoted;
complex ecommerce setup, membership setup, booking system setup, learning management system setup, or portal development unless separately quoted;
legal, privacy, accessibility, tax, accounting, medical, financial, or compliance advice;
purchase of third-party licences, fonts, stock media, plugins, Elementor Pro licences, themes, hosting, paid integrations, or subscription tools unless clearly stated in the quotation.

Quotations, pricing, and project categories

Prices shown on our website are general pricing ranges only. They are provided to help you understand the approximate cost of a website, landing page, or related implementation project. The final project price depends on the design, number of pages, number of sections, complexity, responsive requirements, animations, custom functionality, integrations, content volume, and any special implementation requirements.

After we receive your design, brief, website details, or project details, we may review the materials and provide a quotation. A quotation may identify the project category, the fixed price or estimated price, and any key assumptions or exclusions.

Unless otherwise stated, pricing displayed on the Page Lab website is in New Zealand Dollars and includes GST. Prices, service categories, and inclusions may change at any time without prior notice. Any confirmed quotation already accepted by us and approved by you will normally remain valid for that specific project unless the project scope changes, the quotation expires, or the project is delayed for reasons outside our control.

Agency Partner pricing and Direct Client pricing

We may offer different pricing for Agency Partners and Direct Clients. Agency Partner pricing is intended for agencies or similar businesses that provide their own client management, account management, design direction, project coordination, approval management, and end-client communication.

If you request Agency Partner pricing, you confirm that you are acting as a business partner or intermediary and that you are responsible for your own client relationship, your own client agreements, and any additional services you provide to your client.

We reserve the right to decide whether a client qualifies for Agency Partner pricing. We may refuse, withdraw, or revise Agency Partner pricing if the project requires a level of communication, management, rework, direct client service, or support that is more consistent with Direct Client pricing.

Acceptance of a quotation

A quotation is accepted when you confirm approval in writing, instruct us to proceed, provide requested access or materials after receiving the quotation, pay an invoice, or otherwise act in a way that reasonably indicates acceptance of the quotation.

Once a quotation is accepted, you are responsible for providing the required materials, access, instructions, and approvals in a timely manner. We may decline to start work until all required items are received.

Client responsibilities

You are responsible for:

providing final or near-final designs, content, page structure, sitemap, brief, reference materials, or project instructions before development begins;
providing accurate, complete, and lawful content;
providing suitable design files, images, videos, icons, fonts, branding assets, copy, page content, product information, service information, and other required materials;
ensuring you have the right to use all Client Materials supplied to us;
providing WordPress, Elementor, hosting, staging, domain, DNS, CRM, analytics, form, email marketing, ecommerce, booking, or other access required for the project;
ensuring your website, hosting environment, WordPress installation, theme, plugins, Elementor setup, server configuration, and third-party tools are suitable for the project;
maintaining backups of your website, files, database, emails, orders, enquiries, and other business records where relevant;
reviewing the draft website, landing page, page, template, section, or deliverable carefully before approval or deployment;
checking spelling, grammar, claims, pricing, legal wording, compliance statements, privacy notices, cookie notices, terms wording, product or service information, form wording, and marketing claims before the page or website goes live;
obtaining any internal, client, legal, brand, marketing, or stakeholder approvals required for the project;
paying invoices on time.

We are not responsible for delays, errors, rework, additional costs, or failed deployment caused by incomplete materials, incorrect information, delayed feedback, unavailable access, website issues, third-party tool issues, or changes in your instructions.

Project workflow

Our usual project workflow is:

You send us your design, website brief, existing website details, or project details through our contact form, email, or another agreed communication channel.
We review the design, brief, website, or project details and provide a quotation or request further information.
After you approve the quotation, we request the required design files, assets, website login details, content, integration details, and other resources.
We build the website, landing page, page, template, section, or agreed deliverable in our staging environment, your staging environment, your live WordPress environment, or another agreed environment.
We carry out development checks and quality assurance checks before sending the deliverable to you for review.
We send you the draft website, landing page, page, or deliverable link and, where applicable, the invoice.
You review the draft and provide proofreading adjustments, revision requests, or deployment approval.
Once payment is received, or under an approved Agency Partner arrangement, we deploy the agreed deliverable to your staging or live website, or provide another agreed handover method.

This workflow may change depending on the project, the access available, the website environment, or the agreed arrangement between us and you.

Timeframes and delivery

Any timeframe stated on our website, quotation, email, or project communication is an estimate unless we expressly state that it is a fixed deadline. For a standard 12-section landing page, we may typically aim to provide the first draft within 3–4 business days of quote approval, provided that all final design files, assets, instructions, access details, and required integrations are available before work begins.

For website builds, website rebuilds, multi-page projects, migrations, or projects involving complex integrations, the timeframe will depend on the agreed scope and will normally be stated separately in the quotation or project communication.

Timeframes may be affected by:

the complexity of the design, brief, website structure, or page requirements;
the number of pages, sections, templates, and responsive variations;
animation and interaction requirements;
custom functionality or integrations;
quality of the supplied design files, content, assets, and instructions;
availability of website, hosting, domain, DNS, or third-party platform access;
third-party tools, plugins, themes, hosting, APIs, CRM systems, ecommerce systems, booking systems, or payment tools;
your review and approval speed;
changes to scope, content, design, or functionality during development;
technical issues outside our control.

We are not liable for any loss, cost, campaign delay, advertising delay, launch delay, missed opportunity, or other consequence arising from a project taking longer than expected, unless required by law.

Revisions and change requests

Unless otherwise stated in the quotation, each website, landing page, or implementation project includes up to two rounds of revisions before deployment. Revisions are intended for reasonable build-related adjustments to align the developed deliverable with the approved design, brief, content, and agreed scope.

Revisions do not include:

major design changes;
new pages, sections, templates, or content areas not included in the original scope;
new functionality not included in the original scope;
new integrations not included in the original scope;
significant layout changes after development has started;
copywriting, content restructuring, or marketing strategy changes;
changes caused by late delivery of assets, content, access, or instructions;
changes requested after deployment, except for minor build-related fixes covered by the support period.

Major design changes, new requirements, or out-of-scope requests may require a revised quotation or additional invoice.

Client review and approval

You must review the draft website, landing page, page, template, section, or deliverable carefully before approval or deployment. Your approval means that you accept the deliverable as suitable for deployment, subject only to any agreed pending fixes or adjustments.

You are responsible for checking all content, contact details, forms, links, tracking requirements, pricing, offers, claims, spelling, grammar, legal wording, privacy wording, terms wording, product or service information, and compliance requirements before the page or website is published.

If you approve a website, landing page, page, template, section, or deliverable and later identify changes that were visible or reasonably discoverable during review, those changes may be treated as new work unless they are minor build-related issues covered by the support period.

Payment terms

For Direct Clients, we usually issue an invoice for each project. Unless otherwise agreed in writing, payment must be received before we deploy the website, landing page, page, template, section, or deliverable to your staging or live website.

For approved long-term Agency Partners, we may issue a monthly invoice for completed projects. Under that arrangement, websites, landing pages, pages, templates, sections, or deliverables may be deployed as they are completed, subject to payment history, project volume, trust, and any separate agreement between us and the Agency Partner.

Invoices may be payable by bank transfer, online payment, or another payment method stated on the invoice. You are responsible for ensuring payment is made in full and on time.

If payment is late, we may pause work, withhold deployment, suspend support, remove access to draft files, charge reasonable debt recovery costs, or decline further work until overdue amounts are paid. We may also require upfront payment for future projects.

Third-party payment providers and card security

If online payment is available, payment may be processed by a third-party payment provider. We do not directly control every part of the payment provider’s systems and we do not require you to provide full card details to our staff by email or message.

You must not send full credit card or debit card information to us by email, contact form, messaging app, or project management system. If payment card details are required, they should be entered only through the approved payment provider’s secure payment process.

Refunds and cancellations

Our services are custom digital development services. Once work has started, the time, planning, technical work, and development effort cannot be returned in the same way as physical goods.

Unless required by law or expressly agreed in writing:

fees are not refundable after work has started;
fees are not refundable after a draft has been delivered;
fees are not refundable after deployment;
change of mind is not a valid reason for a refund;
delays caused by your late feedback, unavailable access, or missing materials do not create a right to a refund;
third-party incompatibility outside our control does not create a right to a refund;
design, content, or scope changes after approval do not create a right to a refund.

If you cancel a project before work begins, we may cancel the project without charge, unless third-party costs, planning work, project setup, consultation, or reserved production time has already been incurred. If you cancel after work begins, you must pay for all work completed, time reserved, and costs incurred up to the cancellation date.

We may, at our sole discretion, offer a partial credit, partial refund, or alternative resolution where we consider it fair and commercially reasonable.

Deployment and handover

Deployment may be completed to your staging website, live website, Elementor template library, WordPress page, WordPress theme/template area, website builder environment, file package, or another agreed environment. We may require temporary administrator, editor, hosting, SFTP, domain, DNS, CRM, analytics, form, ecommerce, booking, or integration access to complete the work.

Before deployment, you should ensure that your website is backed up. We may take reasonable care during deployment, but you remain responsible for maintaining your own website backups, hosting access, user access, security, and disaster recovery arrangements.

Unless expressly agreed in writing, handover does not include ongoing training, website management, hosting management, content updates, plugin updates, security monitoring, or ongoing maintenance after the support period.

We are not responsible for unrelated website issues, pre-existing technical problems, plugin conflicts, theme conflicts, server problems, malware, access restrictions, broken backups, caching issues, DNS issues, email deliverability issues, or other problems outside our scope of work.

Elementor Pro, WordPress, plugins, and third-party licences

Our website and landing page development work is normally based on WordPress and Elementor Pro, but we may also work with other well-known page builders, themes, plugins, templates, and website technologies where agreed. You are responsible for ensuring that your website has a valid and suitable Elementor Pro or other page builder and/or theme licence and any other required licences, unless we expressly agree to supply or install a licence as part of the quotation.

If we assist with installing Elementor Pro or another third-party tool, your use of that tool remains subject to the relevant third-party provider’s own terms, pricing, licence rules, renewal rules, support rules, and privacy policy. We are not responsible for changes made by third-party providers, including price changes, feature changes, licence changes, discontinued features, plugin conflicts, or service outages.

Integrations, forms, analytics, and tracking

Where included in scope, we may assist with integrations such as contact forms, enquiry forms, booking tools, payment links, ecommerce-related tools, email marketing platforms, CRMs, analytics tools, tracking pixels, advertising tags, or other marketing and website systems. You are responsible for providing correct access, IDs, account permissions, API keys, embed codes, form fields, consent wording, privacy wording, terms wording, and configuration instructions.

We do not guarantee that any integration will produce a specific commercial result, lead volume, conversion rate, tracking accuracy, analytics outcome, advertising result, CRM outcome, payment outcome, ecommerce outcome, booking outcome, deliverability result, or reporting outcome.

You are responsible for ensuring that your use of forms, analytics, cookies, tracking pixels, remarketing, advertising tags, payment tools, ecommerce tools, consent notices, and personal information complies with applicable laws and your own privacy policy.

Performance, speed, SEO, accessibility, and conversion results

We aim to follow good development practices and build websites and landing pages with quality, responsiveness, and performance in mind. However, actual results depend on many factors outside our control, including hosting quality, server performance, theme structure, plugin load, image quality, video usage, design complexity, tracking scripts, third-party tools, CDN setup, caching configuration, content quality, advertising traffic, offer quality, user behaviour, and other business or technical factors.

Unless expressly agreed in writing, we do not guarantee:

a specific PageSpeed, Lighthouse, Core Web Vitals, or performance score;
a specific search engine ranking;
a specific SEO result;
a specific accessibility compliance outcome;
a specific conversion rate;
a specific lead volume or sales result;
that third-party tools will work without interruption or error;
that every issue in the wider website will be identified or fixed.

Any performance, SEO, accessibility, or conversion guidance we provide is general development guidance unless a separate specialist audit or service has been agreed in writing.

Third-party tools and website environments

WordPress websites can vary significantly depending on themes, plugins, hosting, custom code, security tools, caching tools, database condition, page builder settings, user permissions, and third-party integrations. We cannot guarantee that our work will be compatible with every possible WordPress environment, plugin combination, theme setup, hosting configuration, or browser condition.

If your website environment prevents us from completing the agreed work efficiently, we may ask you to resolve the issue, provide alternative access, approve a workaround, or approve additional paid work.

Intellectual property

You retain ownership of Client Materials that you provide to us, subject to any rights owned by third parties.

After full payment is received, you receive the right to use the final paid Deliverable for the website and project for which it was created. Unless otherwise agreed in writing, this does not transfer ownership of our pre-existing intellectual property, reusable code patterns, development methods, internal processes, know-how, templates, tools, documentation, or business systems.

We retain ownership of our own pre-existing intellectual property, reusable techniques, general development knowledge, internal systems, project processes, and any materials not specifically transferred to you in writing.

You must not claim ownership of Page Lab’s brand, website content, methods, internal documents, reusable systems, or other intellectual property.

Client Materials and third-party rights

You confirm that you own or have permission to use all Client Materials provided to us. This includes designs, text, images, videos, icons, fonts, logos, brand materials, testimonials, product claims, pricing information, legal wording, and third-party materials.

You indemnify us against any claim, loss, damage, cost, complaint, or expense arising from Client Materials that infringe another person’s rights, breach the law, are inaccurate, are misleading, or are supplied without proper permission.

We may refuse to work with content or materials that we reasonably consider unlawful, misleading, offensive, unsafe, infringing, deceptive, discriminatory, malicious, or harmful.

Confidentiality and white-label work

We may receive confidential information from you during a project, including client details, campaign plans, website access, design files, business information, and unpublished marketing material. We will take reasonable steps to keep confidential information confidential and use it only for the purpose of providing our services.

If we work for an Agency Partner on a white-label basis, we will not knowingly represent ourselves to the Agency Partner’s client as the primary agency unless instructed or authorised to do so. The Agency Partner remains responsible for its own client communication, client approvals, client expectations, and client contractual obligations.

Unless otherwise agreed, we may refer to completed work in our internal records. We will not publish confidential white-label client work in our public portfolio without permission where the work was clearly agreed as confidential or white-label.

Website access and security

If you provide website, hosting, domain, DNS, CRM, analytics, email marketing, ecommerce, booking, or other system access, you confirm that you are authorised to provide that access. You should provide only the access reasonably required for the project and should remove or reduce that access after the project is complete.

We may decline to work where access is unsafe, incomplete, unlawful, shared in an insecure way, or inconsistent with responsible website security practices.

You remain responsible for your own website security, user accounts, passwords, hosting, backups, malware protection, security plugins, firewall settings, domain management, DNS settings, email accounts, and access management.

Support after delivery

Unless otherwise stated in the quotation, we provide support for minor build-related fixes within 7 days after deployment for landing page projects. For website builds, website rebuilds, or larger multi-page projects, the included support period will be stated in the quotation. If no separate support period is stated, the default support period is 7 days after deployment.

This support is intended to correct issues directly related to our agreed build, implementation, or deployment work.

Post-delivery support does not include:

new design changes;
new content changes;
new pages, sections, templates, or functionality;
new integrations;
third-party plugin, theme, hosting, caching, CDN, DNS, email, CRM, API, ecommerce, booking, or analytics issues;
issues caused by another person editing the website, page, template, or deliverable after delivery;
issues caused by WordPress, Elementor, theme, plugin, server, browser, or third-party updates after delivery;
ongoing maintenance;
advertising or campaign support;
training unless separately agreed.

Support requests made after the included support period may be quoted separately.

Website content and information

Information on our website is provided for general information only. We aim to keep our website accurate and useful, but we do not guarantee that all information is complete, current, suitable for your situation, or free from error.

We may update, remove, change, or replace website content, service information, pricing, examples, FAQs, processes, and terms at any time.

No professional advice

Nothing on our website or in our communications should be treated as legal, privacy, tax, financial, medical, employment, regulatory, or specialist compliance advice. You are responsible for obtaining your own professional advice where needed.

If a website, landing page, form, checkout, booking process, campaign, or online offer requires legal terms, privacy wording, cookie consent wording, financial claims, medical claims, regulated industry wording, competition terms, refund wording, ecommerce wording, or compliance wording, you are responsible for obtaining appropriate professional advice and approving the final wording before publication.

Consumer and business law

Nothing in these Terms and Conditions is intended to limit or exclude any right, guarantee, remedy, or protection that cannot lawfully be limited or excluded under New Zealand law.

If you acquire our services for business purposes, you agree that, to the maximum extent permitted by law, the Consumer Guarantees Act 1993 does not apply to the supply of those services.

We aim to describe our services clearly and transparently. However, you must read the quotation, scope, inclusions, exclusions, assumptions, and these Terms and Conditions carefully before approving a project.

Disclaimers and limitation of liability

To the maximum extent permitted by law, we exclude all warranties, guarantees, representations, and conditions not expressly stated in these Terms and Conditions or required by law.

To the maximum extent permitted by law, we are not liable for:

indirect, incidental, special, or consequential loss;
loss of revenue, profit, sales, leads, opportunity, goodwill, data, or business;
advertising spend loss or campaign delay;
loss caused by third-party tools, plugins, themes, hosting, APIs, payment systems, CRMs, analytics tools, ecommerce tools, booking tools, or external platforms;
loss caused by inaccurate Client Materials or instructions;
loss caused by website access, security, backup, hosting, domain, DNS, email, or server issues outside our control;
loss caused by changes made by you or another person after delivery;
loss caused by events outside our reasonable control.

Where we are liable to you and the law allows our liability to be limited, our total liability is limited to the amount you paid us for the specific project giving rise to the claim.

Nothing in these Terms and Conditions limits liability for fraud, wilful misconduct, or any liability that cannot legally be limited.

Indemnity

You agree to indemnify us, our directors, employees, contractors, agents, and related parties against any claim, loss, damage, cost, liability, or expense arising from:

your breach of these Terms and Conditions;
your breach of law;
Client Materials supplied by you or on your behalf;
your website, business, products, services, offers, claims, advertising, or campaigns;
your failure to obtain required licences, permissions, approvals, consents, or professional advice;
your misuse of a Deliverable;
your relationship with your own client, where you are an Agency Partner.

Privacy

Our handling of personal information is described in our Privacy Policy. By using our website, contacting us, requesting a quotation, or working with us, you also agree to the way personal information is handled under our Privacy Policy.

If your project involves personal information, website forms, tracking, analytics, CRM integrations, email marketing, cookies, advertising pixels, payment links, ecommerce tools, booking tools, or customer data, you are responsible for ensuring that your own privacy policy, cookie notice, consent notices, form wording, and internal practices are suitable for your business and comply with applicable law.

Communications

You agree that we may communicate with you by email, phone, contact form, invoice, project management system, CRM, or other agreed communication method. Electronic communications are treated as written communications for the purposes of project approvals, quotations, instructions, and notices.

You are responsible for ensuring that the contact information you provide to us is accurate and kept up to date.

Force majeure

We are not responsible for delay or failure to perform caused by events outside our reasonable control, including internet outages, hosting outages, power failures, illness, natural disasters, cyber incidents, third-party service failures, government action, war, strikes, supply chain issues, or other events beyond our reasonable control.

Suspension or refusal of service

We may suspend, decline, or stop work if:

you do not pay an invoice on time;
you do not provide required access, materials, or approvals;
the project becomes unsafe, unlawful, misleading, or unreasonable;
you request work outside our expertise or agreed scope;
you behave abusively, dishonestly, or unprofessionally;
continuing the project would create legal, security, reputational, or operational risk for us;
there is a conflict of interest or another reasonable business reason.

If we stop work because of your breach or failure to cooperate, you remain responsible for paying for work completed and costs incurred up to that point.

Assignment and subcontracting

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent.

We may use employees, contractors, subcontractors, suppliers, or specialist providers to help deliver our services. We remain responsible for managing the services we agree to provide to you, subject to these Terms and Conditions.

Severability

If any part of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that part will be modified or removed to the minimum extent necessary. The remaining parts will continue to apply.

No waiver

If we do not immediately enforce a right under these Terms and Conditions, that does not mean we waive that right. Any waiver must be clear and in writing.

Dispute resolution

If a dispute arises, both parties agree to first try to resolve the matter in good faith by communication between the parties. If the dispute cannot be resolved directly, the parties should consider mediation before starting court proceedings, unless urgent legal action is reasonably required.

Governing law

These Terms and Conditions are governed by the laws of New Zealand. You agree that the courts of New Zealand have jurisdiction over disputes relating to these Terms and Conditions, our website, or our services.

Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time. The updated version may be published on our website with a new “Last updated” date. Continued use of our website, requesting a quotation, approving a project, or continuing to work with us after changes are published means you accept the updated Terms and Conditions.

Contact

If you have any questions about these Terms and Conditions, please contact us using the contact details published on the Page Lab website.

PAGE LAB NZ

Terms and Conditions